Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Web pages slow to load

  • 6 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó bgula

more options

I asked this question several months ago. The issue started with FF 79 and we are now on FF 86. I have a bit more information now, but not much. If I start FF, every web page that I go to pauses for ~8 seconds, and then begins to load. After about 2-3 days of this happening, FF starts working properly and loads web pages instantly instead of just sitting there doing nothing for the 8 seconds. FF will then work properly until I have to quit the program. When I restart, the same process happens again. This is frustrating as I have no idea why this would be happening. From my previous time asking this question, I was asked to disable my addons (didn't help), start FF in safe mode (did help), but nothing concrete came out of the discussion. I'm hoping someone else has had this problem in the meantime and has figured out what could be causing this problem.

I asked this question several months ago. The issue started with FF 79 and we are now on FF 86. I have a bit more information now, but not much. If I start FF, every web page that I go to pauses for ~8 seconds, and then begins to load. After about 2-3 days of this happening, FF starts working properly and loads web pages instantly instead of just sitting there doing nothing for the 8 seconds. FF will then work properly until I have to quit the program. When I restart, the same process happens again. This is frustrating as I have no idea why this would be happening. From my previous time asking this question, I was asked to disable my addons (didn't help), start FF in safe mode (did help), but nothing concrete came out of the discussion. I'm hoping someone else has had this problem in the meantime and has figured out what could be causing this problem.

All Replies (6)

more options

You can try clearing up the dns cache... Is this only with FireFox or other browsers aswell?

Steps: 1) Clear web browser cache: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 2) Increase RAM: https://www.replicon.com/customer-zone2/kb-4928/ 3) Use Cloudflare or other speed up dns: https://www.windowscentral.com/how-configure-cloudflare-dns-1111-service-windows-10-and-router 4) Optimize the Firefox experience: https://www.boxaid.com/blog/make-firefox-faster-by-editing-the-config-file/


Alhamdulillah

more options

You can try clearing up the dns cache... Is this only with FireFox or other browsers aswell?

Steps: 1) Clear web browser cache: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 2) Increase RAM: https://www.replicon.com/customer-zone2/kb-4928/ 3) Use Cloudflare or other speed up dns: https://www.windowscentral.com/how-configure-cloudflare-dns-1111-service-windows-10-and-router 4) Optimize the Firefox experience: https://www.boxaid.com/blog/make-firefox-faster-by-editing-the-config-file/


Alhamdulillah

more options

If you use Firefox's DNS over HTTPS feature, try turning it off, as well as turning off any proxy. Here's how:

Open the Options page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. "Auto-detect" can lead to a flaky connection. You may want to try "No proxy".

At the bottom of the dialog, if "Enable DNS over HTTPS" is checked, un-check it.

Then click Save.

Any difference?

more options

Already had no proxy. Unchecked the DNS setting. However, no change. Thanks for trying.

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Already previously did the Firefox in Safe Mode. That did work, which lead me to believe that it was one of my extensions that was causing the problem. However, after disabling all my extensions when in normal Firefox, the problem still remained.

Also previously did the restart in Safe mode with Networking and that also solved the problem. However after that point no one had any suggestions for going further.

Tried unchecking the hardware acceleration, but that did not solve the problem.

My biggest ??? is why would FF start acting normally after a few days of browsing? I'm not sure what would change over that time to make it work correctly.