![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Bookmarks have disappeared after Firefox update
Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thing. Now all of my bookmarks are gone - that I rely on for work. I need specific step-by-step instructions on how to get those back. I looked through several of the FAQs on this and none where helpful. I did not have a Firefox folder put on my desktop. Losing these bookmarks will be a major issue. Please help!
Réiteach roghnaithe
Did you update to Firefox 85 as this version has been released today ?
Did you create a new profile or did you exit without creating a new profile ?
You can look at this article:
You can delete compatibility.ini in a profile folder if Firefox refuses to use this profile for some reason.
Location used for the main profile that keeps your personal data (Root Directory on about:profiles).
- C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>
"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.
Read this answer in context 👍 0All Replies (2)
Réiteach Roghnaithe
Did you update to Firefox 85 as this version has been released today ?
Did you create a new profile or did you exit without creating a new profile ?
You can look at this article:
You can delete compatibility.ini in a profile folder if Firefox refuses to use this profile for some reason.
Location used for the main profile that keeps your personal data (Root Directory on about:profiles).
- C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>
"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.
@cor-el Thank you so very much - the first article helped to solve the issue. I appreciate the quick response!