Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Read/deleted messages not showing as such for same email, different location.

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó user01229325

more options

We have three addresses for our shop, and open Thunderbird on two computers and a mobile device. When emails are either read or deleted on one platform, they do not show as read or deleted on the other locations. (Had one mailbox showing 33 unread messages on one computer, but on the one they were opened, they were all showing as read).

We have three addresses for our shop, and open Thunderbird on two computers and a mobile device. When emails are either read or deleted on one platform, they do not show as read or deleted on the other locations. (Had one mailbox showing 33 unread messages on one computer, but on the one they were opened, they were all showing as read).

All Replies (4)

more options

This is happening no matter how many times I restart Thunderbird.

more options

POP or IMAP?

more options

Then it is working as expected. You need to use IMAP if you want synchronization with multiple devices. https://www.geek.com/chips/geek-101-pop-vs-imap-1536343/

If you decide to change protocols do not attempt to change the existing setup in Thunderbird. Follow this article to add the accounts back as IMAP. https://support.mozilla.org/en-US/kb/switch-pop-imap-account