Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox stops working after connecting to VPN

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó bygabyga

Benjammin1391
Benjammin1391
more options

I use a VPN for work, but starting today (6/14/17) Firefox stops connecting to the internet after connecting to the VPN.

No other web browsers have this issue

I have uninstalled and reinstalled Firefox

I have checked the proxy settings and tried all options besides manual setup (I have never had to set up a proxy before)

Issue is the Server Not Found page

Disconnecting the VPN restores functionality

I use a VPN for work, but starting today (6/14/17) Firefox stops connecting to the internet after connecting to the VPN. No other web browsers have this issue I have uninstalled and reinstalled Firefox I have checked the proxy settings and tried all options besides manual setup (I have never had to set up a proxy before) Issue is the Server Not Found page Disconnecting the VPN restores functionality

All Replies (1)

bygabyga
bygabyga
more options

ask your vpn provider for proxy settings