Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Move email to another folder context menu broken after upgrade to 45.0

  • 7 bhfreagra
  • 3 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Kaddath

more options

If I right click an email and select move to, recent is grayed out and if I choose a folder the email doesn't move.

If I right click an email and select move to, recent is grayed out and if I choose a folder the email doesn't move.

Réiteach roghnaithe

Interesting. I had an add-in called something along the lines of "ConfirmBeforeDelete" that I used in v 44 or older for reasons I don't remember now, and disabling it fixed the Move To issue. I've since removed this add-in.

Read this answer in context 👍 0

All Replies (7)

more options

does it work with thunderbird started in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

more options

It does work in safe mode. So I guess your going to say that an extension is the problem? When I upgraded and disabled and extensions not compatible. But the problem still persisted. Is there a next step?

more options

Yes, disable addons individually or in small groups to narrow down which one is causing the problem.

Please let us know which one you find is causing the problem.

more options

Yep I shoulda thought of these steps. I seems to be due to the quickFolders add-on. The move works as long as this add-on isn't on. I've emailed the developer. I'll see where that gets me. Thanks!

more options

Funnily enough, QuickFolders has its own "move to…" keyboard shortcut which I've never been able to make work. ISTR this is a "premium" mode function which is enabled only when you pay the fee (as I have done.)

QuickFolders also has a graphical drag-and-drop mode where you drag selected messages to a toolbar icon and a dialog appears for you to type in the required target folder name. This is similar to the functionality of the QuickFolderMove add-on, which is also broken In TB45, though probably because the generic underlying "move to…" action is broken by QuickFolders.

more options

Worked with the Dev and it looks like he squashed the bug. Do't know a time on final release though.

more options

Réiteach Roghnaithe

Interesting. I had an add-in called something along the lines of "ConfirmBeforeDelete" that I used in v 44 or older for reasons I don't remember now, and disabling it fixed the Move To issue. I've since removed this add-in.