Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I cannot log into iOS Firefox with my username and password, but can in Windows

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 11 views
  • Freagra is déanaí ó guigs

more options

I'm using an iPad with iOS 9.1

I'm using an iPad with iOS 9.1

All Replies (1)

more options

Two troubleshooting questions for you:

  1. Are you using sync and are you logged in? IF so remove the account and log back in after clearing cookies.
  2. Are you logged in on another browser? This should not affect it, but clearing cookies is what I recommend if a failed attempt page is cached.