Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox 38 unable to decode mp3 files

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó siclemx

more options

I am using Ubuntu 14.04 with Firefox 38 and since I updated to that version of Firefox I am unnable to use SoundCloud and TuneIn Radio websites.

On both websites I get the error: media resource ... could not be decoded

I already checked this post (https://support.mozilla.org/es/questions/999164) where somebody had the same problem on Win 7, Firefox 28, but the answer there is not possible for me as my firefox doesn't have those configurations :(

I also disabled all of my add-ons, but still not working :'(

Any help, is welcome :)

I am using Ubuntu 14.04 with Firefox 38 and since I updated to that version of Firefox I am unnable to use SoundCloud and TuneIn Radio websites. On both websites I get the error: media resource ... could not be decoded I already checked this post (https://support.mozilla.org/es/questions/999164) where somebody had the same problem on Win 7, Firefox 28, but the answer there is not possible for me as my firefox doesn't have those configurations :( I also disabled all of my add-ons, but still not working :'( Any help, is welcome :)

All Replies (1)

more options

Hi! You can make your quiestion on https://support.mozilla.org/en-US/ this forum is only for support in spanish.