Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I cannot find where to input my passcode from my iOS devices

  • 4 fhreagra
  • 3 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Jill.

Jill.
Jill.
more options

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device.

Can anyone help me to re sync my iOS device please?

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device. Can anyone help me to re sync my iOS device please?

Réiteach roghnaithe

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.

Read this answer in context 👍 0

All Replies (4)

Michael Verdi
Michael Verdi
more options

Hi,
It sounds like you are talking about Firefox Home and I'm sorry to say that the app is no longer supported and won't work with sync in Firefox 29.
-Michael

Jill.
Jill. Úinéir na ceiste
more options

Thank you Michael. Is there an app that does work?

Michael Verdi
Michael Verdi
more options

I'm sorry, there isn't. We have Firefox for Android that will sync with desktop Firefox but we don't have anything for iOS right now.

- Michael

Jill.
Jill. Úinéir na ceiste
more options

Réiteach Roghnaithe

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.