Firefox Support Forum

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few months.

When I have a streaming youtube music link open when I try to open another tab the Music Stops playing and Video Freezes and cant have the audio in the background continue.

I have tried several Add-on's that are suppose to fix it they do not work. Have also tried the following about:config edits

widget.windows.window_occlusion_tracking.enabled set to false and media.block-autoplay-until-in-foreground set to false Before these would fix the issue till the update to the above update now they no longer work.

Have also tried using the Troubleshoot Mode which makes no difference.

why everytime i use firefox the default web address is: https://hao.360.com/?src=lm&ls=n077c1cd59a

Why is Firefox refusing to display Instagram videos?

Windows 7 Home Firefox 115.12.0esr (64-bit) Some Instagram videos play, most don't. E.g. https://www.instagram.com/reel/C8FM6cbOG7v/?mc_cid=e24e48195f

For a fraction of a second, the video shows what appears to be the initial display frame, then goes black. Audio plays. Displays OK on Chrome and Edge.

I've explored the following: Autoplay is allowed Turn off tracking protection Clear cache Clear cookies Digital Rights Management (DRM) is allowed Running in trouble shoot mode, i.e. no extensions Popups not blocked I do not have file user.js I tried hiding prefs.js. Hardware acceleration either on or off: no display

Is there a setting that tells Firefox to report why it makes its choices?

Firefox 115.12esr slow to startup takes up to 10 second to load the first time now Firefox was fine in version 112.esr. to bad Firefox forces updates, even when the update make Firefox worse. https://snipboard.io/QF0ERT.jpg of course it works faster without extensions, that does not mean anything. I would reinstall the older version but Mozilla fixed so we cannot. I do not have time to reinstall all the extension so I am left with a useless Firefox. To bad Firefox does not allow reinstall of extension automatically, a reset of Firefox would also make Firefox useless; I am at a loss to how to continue to support Mozilla and not switch to another browser?

My Firefox browser kept freezing up and acting very slow so I closed it. When I reopened it all my tabs did not repopulate like normal. None of them. I have the box checked to reopen all tabs on restart and it has always worked, not this time. Why! How can I get them back. Thanks, Aldo

I had a crash on my SSD (WIn7 Ultimate) - " Operating system missing" error. I saved the data and want to reinstall Win 7 and import previous Bookmarks data to new install of Moziilla Firefox.

I transferred the sqlite file (s88qn337.default) from the previous install (now non working system) to the existing working Firefox directory (C:/Users/My Name/AppData/Roaming/Firefox/Profiles/xxx.default.

I then renamed "default.XXX.old" (the previous install had only one file in the Profile directory - ie s88qn337.default)

When I try to open Mozilla Firefox, with the single file (s88qn337.default) in the Profile directory, I get the error "Can't find user data".

When I then open fresh install of Mozilla Firefox on working SSD (Win 7 Ultimate) and try to Import Bookmarks, the options are only "Import Bookmarks from Explorer" or "Import from html file".

How to resolve this problem, please?

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. HOW DO I GET TO USE IT ON FIREFOX???? https://www.belovedhotels.com/cancun/beloved-playa-mujeres/?utm_source=dv360&utm_medium=paid_video&utm_campaign=brand_bpm_us&utm_content=dv360_brand_bpm_us_prs_video_proll_na_inm_varios_na_2301&utm_campaign_id=dv360_brand_bpm_us_prs_video_proll_na_inm_varios_na_2301&adfcd=1688589882.y96yaB5xY0Ck-ZWc2v4Iow.MjM2NjE4MywxODEzNzQx/

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Trying to replace my primary email with a secondary email. I've tried to add a secondary email to my account, but the confirmation code does not reach my primary email. I've checked junkmail and spam, but no confirmation email there either.

I have streamed TennisTV in the past no problem but now it stutters and task manager shows CPU 100%. It also shows Firefox running 2 processes which consume CPU and accounts for the 100%. So I closed one of the processes (the one using least memory) and it solved the problem. So how can I stop this second process from starting, it seems to consume CPU without actually doing anything?

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi folks,

I run a server which is ONLY accessible from my own IP address. I have a particular script on that server which deletes certain log and temporary data files at the end of a job run. I have a problem where those files being deleted WITHOUT me visiting the page !!

Somehow Firefox appears to be randomly visiting that page all on it's own, without a window or tab open which is then deleting the files at the wrong times without me doing anything.

I have put some tracking in the script and the http request is DEFINITELY coming from my IP.

The user agent is being reported as: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

The page address is not being recorded in my browsing history.

How is this happening ? I only have 2 extensions installed: Tab Reloader and UBlock Origin.

Is there a way to track ALL activity that Firefox is doing so I can trace where this is coming from please ?

I'll point out that to my knowledge, this is ONLY happening on this specific page on my own server and not anywhere else that I am aware of. All my other scripts on that server have tracking as well, but none of them have been randomly run.

I need to track this down as right this moment I have the original script renamed and I'm having to use £%~£%&{ chrome to run it as I cannot trust FF NOT to run it !!!!

Any help would be appreciated.

The first post on the Facebook page will always display the timestamp, none of the remaining posts display the timestamp - only a dot or period. The space for the timestamp is there and hovering the mouse over it will show the date and time (so the information is on the page, just not displaying).

I've tried all the CSS fixes, installed the stylus extension, created a userContent.css - essentially everything that seemed to help people a year ago. None of it fixed the problem. I've disabled ALL add-ons - made no difference.

I'm on Windows 7 pro x64, Firefox 115.12.0esr (64-bit). Chrome doesn't have this problem.

As far as I'm aware it started within the last day or two.