trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (lire la suite)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Demandé par wallin.ian il y a 1 jour

Dernière réponse par zeroknight il y a 11 heures

Pocket

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I tr… (lire la suite)

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I try to read it, I can't because I already have too many subscriptions. Seems like there used to be an option besides "Dismiss" to not show content from particular sites?

Demandé par marjica il y a 1 jour

Dernière réponse par zeroknight il y a 13 heures

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal c… (lire la suite)

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal came up with no flags but can someone at Mozilla get this flag cleared at Jotti's/ClamAV ? thanks

https://virusscan.jotti.org/en-US/filescanjob/20cqpwvtma

Demandé par catrike il y a 15 heures

Dernière réponse par James il y a 15 heures

resigned addons

The past two days Ive had about a dozen addons all updated with the same similarity, i.e. visited-color picker 1.2resigned1 Every one has not been updated for 6-7 year… (lire la suite)

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

Demandé par noel_envode il y a 1 jour

Dernière réponse par zeroknight il y a 15 heures

Amazon Prime Video won't play

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays … (lire la suite)

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

Demandé par steveaaayyy il y a 23 heures

Dernière réponse par zeroknight il y a 15 heures

New primary password not accepted

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password … (lire la suite)

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Demandé par brooklynseltzer il y a 1 jour

Dernière réponse par cor-el il y a 23 heures

latest Firefox (125) locks up when typing to address bar in new tab while VPN is active

Since the update to version 125 Firefox on Windows 11 (all updates installed), when I open a new tab and start typing to the address bar WHILE the VPN to the office is ac… (lire la suite)

Since the update to version 125 Firefox on Windows 11 (all updates installed), when I open a new tab and start typing to the address bar WHILE the VPN to the office is active, Firefox locks up and can not be used anymore.

In taskmanager, there is no spike in memory or cpu usage visible. All I can do at this point is to kill Firefox via taskmanager.

I can enter anything in the address bar of an already open tab with an other website open, I can open new tab from the bookmarks, but I can not open a new tab and start typing in the address bar while the VPN is active.

Once I disable the VPN to the office, everything goes back to normal.

I never had this issue on a previous version of Firefox.

Any ideas whats causing this?

Demandé par maniac il y a 3 jours

Dernière réponse par zeroknight il y a 1 jour

firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (lire la suite)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Demandé par onefoozer il y a 6 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Two gmail accounts

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail acco… (lire la suite)

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail account so I can receive mail?

Demandé par glassguru1345 il y a 1 jour

Dernière réponse par cor-el il y a 1 jour

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (lire la suite)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Demandé par Elise Clancy il y a 3 jours

Dernière réponse par cor-el il y a 1 jour

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (lire la suite)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Demandé par tuscolatexan il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Lost favorites

Good morning, I have a problem with disappearing bookmarks, but I can organise the backup of the places.sqlite, but I assume that won´t be enough to recover, therefore my… (lire la suite)

Good morning, I have a problem with disappearing bookmarks, but I can organise the backup of the places.sqlite, but I assume that won´t be enough to recover, therefore my question is, which files would be needed or is the one mentioned sufficient?

Thank you very much,

Mike

Demandé par mstgier il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

problem with connecting with Kaiser Permanente only, then loss of most all of my tabs

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirec… (lire la suite)

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirect." I wasn't getting any error messages from any other sites or attempts to connect with any other sites.

I contacted Kaiser and got some tech office in California (I'm in Hawaii). I did all that they suggested, i.e. "cleaning up" my computer, and I even paid and installed a program called "CClean", and used "Ninite." After making all the "clean ups" the error message was still happening, and later it even mentioned Firefox in the message.

At that point I had no idea what to do and went to "help" on the application menu. Did the "troubleshooting" a couple times, and then saw a "refresh" button, that I thought was probably, and looked innocuous; this led to a bunch of other things that I certainly didn't want to mistakenly perform anything untoward.

After all this I was finally able to link properly with Kaiser, BUT ALL OF MY TABS WERE GONE!

This seems to be a real problem on Firefox, since I've NEVER seen anything that is easy to select to "resolve", "reinstate", or "RECOVER" tabs. I've seen many of the same questions about TAB recovery before.

I've been with Firefox for probably a couple of decades now, and this seems to be a major issue without any "easy" solution. Or, am I just missing something completely?!

Demandé par lchoquette il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (lire la suite)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

Demandé par vhalvarez il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (lire la suite)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Demandé par johnghosting il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

4K YouTube Videos Stuttering One One Specific Channel

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving For some reason anything above 1080p gives me bad stutteri… (lire la suite)

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

Demandé par Mattt_PC il y a 1 jour

Dernière réponse par zeroknight il y a 1 jour

Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (lire la suite)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Demandé par Jarro H il y a 1 jour

Dernière réponse par NoahSUMO il y a 1 jour