I recently downloaded firefox to my new laptop and it is annoying to have my searches redirected, constant ads popping up telling me to install software.
I do not understand why this is happening, but I do not have time to constantly close redirects and popups, I cna always go back to my old browser, Google Chrome but i wanted to support Firefox. why can't you fix it at your end?
I do not understand why this is happening, but I do not have time to constantly close redirects and popups, I cna always go back to my old browser, Google Chrome but i wanted to support Firefox. why can't you fix it at your end?
Solution choisie
hello, you have a malicious addon present in your firefox profile. please try these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu
> addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
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Solution choisie
hello, you have a malicious addon present in your firefox profile. please try these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Thank you, that did it!