Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I can't access the internet with IE 11 on my PC so I would like to download Firefox on my laptop and install it on my PC. I've been using Firefox on my laptop.

more options

I use Mozilla Firefox on my laptop and would like to install it on my PC because Internet Explorer 11 stopped working. I can't access the internet so I downloaded the Firefox setup on my laptop and saved it to run on my PC. It initializes, but can't connect to the internet to retrieve the program. How can I get around this and install your browser?

I use Mozilla Firefox on my laptop and would like to install it on my PC because Internet Explorer 11 stopped working. I can't access the internet so I downloaded the Firefox setup on my laptop and saved it to run on my PC. It initializes, but can't connect to the internet to retrieve the program. How can I get around this and install your browser?

Solution choisie

Unfortunately it didn't work. I tried the download earlier and it can't connect to the internet. I need the complete program to install. I've reset IE 10 as their tech support recommended and I even tried to reinstall it, but that didn't work either. I'd rather have Firefox

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Download one of these installers: http://www.mozilla.org/en-US/firefox/all/

If you machine can't connect to the internet to even download that though, you may have other problems (Using Firefox rather than IE is always a good choice though ;)

Websites don't load - troubleshoot and fix error messages might help. Also, Firefox and other browsers can't load websites

more options

Solution choisie

Unfortunately it didn't work. I tried the download earlier and it can't connect to the internet. I need the complete program to install. I've reset IE 10 as their tech support recommended and I even tried to reinstall it, but that didn't work either. I'd rather have Firefox

more options

I had to go to Microsoft support and spend $149 to get my problem resolved. I can now get on the internet so I will download Firefox