Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

lost settings

  • 1 réponse
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par John99

Shaz-W
Shaz-W
more options

This morning when I opened Firefox, it had lost all my saved tabs, lost my toolbars and just kept giving me a pop up screen about an add on that I didn't want. Why has it done this and how can I put it back to how it was. AND HOW CAN I STOP FIREFOX MEDDLING AND DOING IT AGAIN????????

This morning when I opened Firefox, it had lost all my saved tabs, lost my toolbars and just kept giving me a pop up screen about an add on that I didn't want. Why has it done this and how can I put it back to how it was. AND HOW CAN I STOP FIREFOX MEDDLING AND DOING IT AGAIN????????

Toutes les réponses (1)

John99
John99
more options

Hi Shaz-w,
Sorry you are having problems with Firefox. 

AND HOW CAN I STOP FIREFOX MEDDLING AND DOING IT AGAIN????????

It will not be Firefox meddling. You or other software / malware will have made changes.

Try the Firefox Reset, but first of all read the article, Note you may wish to close all unnecessary open tabs and bookmark any that remain. You will loose some settings and open tabs, but bookmarks and passwords etc are preserved