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Updater does not work

  • 1 réponse
  • 3 ont ce problème
  • 16 vues
  • Dernière réponse par user633449

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I can not update Firefox via About in menu Help. Firefox shows downloading an update, but after the restart the same version is shown and I get an error message that Firefox has failed to install the update. Can not apply the update. Firefox tries to download it again and fails again. Manual install works.

I can not update Firefox via About in menu Help. Firefox shows downloading an update, but after the restart the same version is shown and I get an error message that Firefox has failed to install the update. Can not apply the update. Firefox tries to download it again and fails again. Manual install works.

Toutes les réponses (1)

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Your best option in this case is to download the update manually and install it (from www.getfirefox.com.