Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

freezing when opening new window

  • 4 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par michkov

angels41105
angels41105
more options

Every time I open something in a new window (not a new tab but a new window) my firefox stops responding and i have to close the program.

Every time I open something in a new window (not a new tab but a new window) my firefox stops responding and i have to close the program.

Toutes les réponses (4)

FireChemist
FireChemist
more options

Have you tried running Firefox in safe mode?

  • Firefox -> Help -> Restart with Add-ons Disabled.

Hope you update soon!

angels41105
angels41105 Auteur de la question
more options

I hate to say so soon but safe mode seems to be ok for opening new windows. How can i tell which add-on is causing things to freeze?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If it does work in Firefox Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
michkov
michkov
more options

I have the same issues. Experimentally I've come to the conclusion that its most likely Smartest Bookmarks Bars fault. Judging by the latest reviews on the site confirms this.