Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

firefox can't be opened

  • 2 réponses
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par zerogazer

more options

When i open the firefox,I can see the firefox.exe process in the task manager,but I can't see the interface.I reinsall it for many times and I delete all files in \AppData\Local\Mozilla and \AppData\Roaming\Mozilla,but still not working.Even I put the -safe-mode into Firefox Shortcut(not rename,you know what i mean) or add -p into the shortcut,it still not working. I tried download FirefoxPortable,it also not working.

When i open the firefox,I can see the firefox.exe process in the task manager,but I can't see the interface.I reinsall it for many times and I delete all files in \AppData\Local\Mozilla and \AppData\Roaming\Mozilla,but still not working.Even I put the -safe-mode into Firefox Shortcut(not rename,you know what i mean) or add -p into the shortcut,it still not working. I tried download FirefoxPortable,it also not working.

Toutes les réponses (2)

more options

see if any Internet Security software blocking Firefox

see also: Firewalls and Configuring Windows Firewall if you have it.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

I don't have any internet security software and I try to configuring firewall,I do all the thing you tell me. But it still not working. I found every time I boot my computer,The first time I open a picture with firefox,it miraculously appeared.but once I close it, I can't open it again until I reboot my computer