Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes

  • 2 réponses
  • 2 ont ce problème
  • 19 vues
  • Dernière réponse par cstroupe

cstroupe
cstroupe
more options

Firefox is crashing on start-up unless I am in Safe Mode. I have updated and reinstalled Firefox a number of times. Included here is the most recent crash ID and Troubleshooting information.

Firefox is crashing on start-up unless I am in Safe Mode. I have updated and reinstalled Firefox a number of times. Included here is the most recent crash ID and Troubleshooting information.

Solution choisie

Hey cstroupe,

If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. You should be able to enable each add-on one by one until you figure out what is causing the crash.

Hopefully this helps!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Matt_G
Matt_G
more options

Solution choisie

Hey cstroupe,

If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. You should be able to enable each add-on one by one until you figure out what is causing the crash.

Hopefully this helps!

cstroupe
cstroupe Auteur de la question
more options

Thanks, Matt_G