Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox offers an update, and I click on the link, and the connection does not happen, even after hours of waiting. Why?

  • 1 réponse
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par ideato

Merle
Merle
more options

I have a MacBook Pro laptop. And I have Firefox, which works fine. I keep getting a message from Firefox offering me a software update. I click on the link, and I get a message, "Connecting to the update server," and a message saying "Downloading Firefox." The download never happens. I see the download crawl moving, but nothing downloads. How do I get my software update?

I have a MacBook Pro laptop. And I have Firefox, which works fine. I keep getting a message from Firefox offering me a software update. I click on the link, and I get a message, "Connecting to the update server," and a message saying "Downloading Firefox." The download never happens. I see the download crawl moving, but nothing downloads. How do I get my software update?

Toutes les réponses (1)

ideato
ideato
more options

If there are problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop from:

http://www.mozilla.org/en-US/firefox/all.html (latest stable Firefox 10.0.1)

then trash the current Firefox application to do a clean (re-) install, then install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

http://kb.mozillazine.org/Profile_folder_-_Firefox

see also : Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.