Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

I can't follow the syncing directions.

  • 3 réponses
  • 2 ont ce problème
  • 10 vues
  • Dernière réponse par ideato

more options

I want to sync my office laptop with my home laptop. The directions ask for the recovery key . When I go to Firefox>Preferences>Sync, I am supposed to choose Manage Account, but that is not an option provided.

I want to sync my office laptop with my home laptop. The directions ask for the recovery key . When I go to Firefox>Preferences>Sync, I am supposed to choose Manage Account, but that is not an option provided.

Toutes les réponses (3)

more options

Hi!

You should create an account in one of the computers and follow those steps in that one to get the recovery key. If you don't have "Manager Account" that means that you haven't set Sync in that computer yet.

more options

I have entered the account name and password on both computers. Both are MacBook Pro laptops running 10.7.3. I have gone through the set up sync steps many times and typed in those 12 letters many times, but I can never see "Manager Account" or the Recovery key.

more options

see if these links helps:

How do I set up Firefox Sync?

How to sync Firefox settings between computers

How do I manage my Firefox Sync account?


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.