Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Synaptics touchpad mouse now doesn't work after updating Firefox on netbook.

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par bstaneland

bstaneland
bstaneland
more options

I updated from Firefox 3.6.X to Firefox 9.0.1.

Now my "mouse" (touchpad) does not work.

Hardware: Acer Aspire One 532h netbook. OS: Windows 7 32-bit. Touchpad: Synaptics PS/2 Compatible Mouse

I have done the following in the order listed to try to fix the problem (in between as required I have restarted the computer):

Updated the driver. Rolled back the driver. Adjusted the value of ui.trackpoint_hack.enabled (within about:config) to 0. Adjusted the value of ui.trackpoint_hack.enabled (within about:config) to 1. Returned the value of ui.trackpoint_hack.enabled (within about:config) back to original value of -1. Disabled the driver. Removed the driver. Downloaded from Synaptics and installed the driver. Removed the new driver. Downloaded from Acer and installed the driver.

Note that the Device Manager has always shown the driver/device to be working properly, but clearly it isn't.

The functionality of the mouse terminated after I updated Firefox. Nothing else was done to the netbook.

I updated from Firefox 3.6.X to Firefox 9.0.1. Now my "mouse" (touchpad) does not work. Hardware: Acer Aspire One 532h netbook. OS: Windows 7 32-bit. Touchpad: Synaptics PS/2 Compatible Mouse I have done the following in the order listed to try to fix the problem (in between as required I have restarted the computer): Updated the driver. Rolled back the driver. Adjusted the value of ui.trackpoint_hack.enabled (within about:config) to 0. Adjusted the value of ui.trackpoint_hack.enabled (within about:config) to 1. Returned the value of ui.trackpoint_hack.enabled (within about:config) back to original value of -1. Disabled the driver. Removed the driver. Downloaded from Synaptics and installed the driver. Removed the new driver. Downloaded from Acer and installed the driver. Note that the Device Manager has always shown the driver/device to be working properly, but clearly it isn't. The functionality of the mouse terminated after I updated Firefox. Nothing else was done to the netbook.

Modifié le par bstaneland

Toutes les réponses (1)

bstaneland
bstaneland Auteur de la question
more options

OK, so I am the only person that this has ever happened to. Awesome.

FWIW, I realize that updating Firefox should have ZERO impact on the touchpad driver. However, there was nothing else done to (or with) the netbook that could have caused this.

Freak coincidence? Any opinion is appreciated...