Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

No audio at all for Netflix; no problem elsewhere

  • 1 réponse
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par Matt_G

more options

I use instant viewing only on Netflix. After installing Firefox i can bring up the movie but there is not sound. I've tried random selection of movies but nothing. Other videos, dvd, etc.. the audio works fine.

I use instant viewing only on Netflix. After installing Firefox i can bring up the movie but there is not sound. I've tried random selection of movies but nothing. Other videos, dvd, etc.. the audio works fine.

Toutes les réponses (1)

more options

Hi Orpah,

Have you looked that the Knowledge Base article What to do if Firefox won't play any sounds? There are some really good troubleshooting steps in there. I'm *fairly* certain netflix uses silverlight, so you might want to be sure all your plugins and extensions are up to date. Take a look at Fix common audio and video issues for some help with that.

Hopefully this helps!