Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Update fails even after running as Admin

  • 1 réponse
  • 4 ont ce problème
  • 10 vues
  • Dernière réponse par cor-el

bpurosky
bpurosky
more options

I'm using Firefox 6 on Windows XP SP3. I normally log in as a limited user and use the Admin account for installing.

Some Firefox and Thunderbird updates have failed to fully update. I'll run the programs as Admin or log in as Admin and run the updates. The programs update successfully under the Admin account, but when I switch back to the limited account, it tells me the update can't complete. When I check Help > About, it shows the updated version number. The only way I've been able to get rid of the message, is to change my normal account to an administrator, start Firefox so the update completes, then change the account back to limited. This doesn't happen with every update. The update to Firefox 6.0 is one of the problem updates.

I'm using Firefox 6 on Windows XP SP3. I normally log in as a limited user and use the Admin account for installing. Some Firefox and Thunderbird updates have failed to fully update. I'll run the programs as Admin or log in as Admin and run the updates. The programs update successfully under the Admin account, but when I switch back to the limited account, it tells me the update can't complete. When I check Help > About, it shows the updated version number. The only way I've been able to get rid of the message, is to change my normal account to an administrator, start Firefox so the update completes, then change the account back to limited. This doesn't happen with every update. The update to Firefox 6.0 is one of the problem updates.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If files already have been downloaded then you need to remove the files in the updates and updates\0 folder.
You can delete active-update.xml and updates.xml as well if present. 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)