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I click on the desktop icon and Firefox fails to open

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par Gretnaum

instructor@sail-help.co.uk
instructor@sail-help.co.uk
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The sandglass appears for five seconds and then disappears. Firefox fails to open.

Grateful your advices

The sandglass appears for five seconds and then disappears. Firefox fails to open. Grateful your advices

Toutes les réponses (2)

Gretnaum
Gretnaum
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This is exactly the problem I have. I'm sorry I have no answer - I don't think I've ever had anything like that happen to me before. Hoping someone else knows...

Gretnaum
Gretnaum
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I did seem to find a solution, though I don't know how...

Problem solved when I inadvertently reloaded ver. 6. I did not uninstall previous version, and I somehow ended up at ver 2.0 for awhile! Managed to delete that and eventually ended up at a working broswer -though not entirely sure what happened. (It also asked me to update Flash, which I had just done yesterday, but did again...)

I thought I had lost the bookmarks, but using the import bookmarks button, I could use the ones from several days ago.