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The new tab box is visable but when I click on it a new tab no longer opens. Nothing happens, this just started happening yesterday. Can you help?

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

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In Mozilla the new tab box is visible but when I click on it nothing happens, it doesn't open a new tab any more. This just started happening yesterday. Can you help?

In Mozilla the new tab box is visible but when I click on it nothing happens, it doesn't open a new tab any more. This just started happening yesterday. Can you help?

Toutes les réponses (2)

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the new tab box is visible but when I click on it nothing happens

I trust that "Ctrl+T" does work though.

The only thing I can think of is corrupt localstore.rdf though that sounds different than the normal buttons can't be moved, bookmarks menu not working.

As the directions indicate take a picture of your toolbars before starting.

I would go with the manual method bring up your profile directory using Firefox then with Firefox down (verify it is down in the Windows Task Manager), then removing localstore.rdf from your profile. Then bring Firefox back up and check results.

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This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbLPY/3.12.2.16749

See: