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Can you please fix compatability issue with Kaspersky anti-virus?

  • 1 réponse
  • 19 ont ce problème
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  • Dernière réponse par TonyE

sonnyday
sonnyday
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I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

I am nervous about installing the latest version of Firefox as it warned of a compatibility issue with my anti-virus, Kaspersky. What has happened in the past, is my computer freezes and refuses to shut down. I've been vigilant with the work-around(s) to avoid this from happening again, so am wondering if there is anything that can be done to make this Firefox version compatible with Kaspersky?

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TonyE
TonyE
  • Moderator
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The core functionality of Kaspersky such as anti-virus still works, it is their add-on for Firefox that no longer works. It is down to Kaspersky to update their add-on to make it work with Firefox 4.

For details of the functionality that no longer works see http://support.kaspersky.com/faq/?qid=208284261