Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Can't print from Firefix 4.0 (F4)

  • 2 réponses
  • 21 ont ce problème
  • Dernière réponse par firstesther

more options

As I installed Firefox4 (F4) it told me that my printer wasn't supported. I can't believe it. F3.6.17 worked fine. What do I have to do to make F4 allow me to print? The screen told me to download new drivers. I don't think that HP is following F4 enough to care about making a new driver just for you. Now what do I do? Don't tell me to download a new driver, there likely is not one available. I can't believe that who ever is messing with Firefox is this inept.

Is this a government project? When I used to supply software and updates to the military/government, if I had supplied a package that wasn't fully backward compatible I would have been fired. I need help with this stupid problem. HELP...

As I installed Firefox4 (F4) it told me that my printer wasn't supported. I can't believe it. F3.6.17 worked fine. What do I have to do to make F4 allow me to print? The screen told me to download new drivers. I don't think that HP is following F4 enough to care about making a new driver just for you. Now what do I do? Don't tell me to download a new driver, there likely is not one available. I can't believe that who ever is messing with Firefox is this inept. Is this a government project? When I used to supply software and updates to the military/government, if I had supplied a package that wasn't fully backward compatible I would have been fired. I need help with this stupid problem. HELP...

Toutes les réponses (2)

more options

HP printers should work fine in Firefox 4. Maybe that message said that the HP Smart Web Printing program wasn't compatible with Firefox 4? That's because HP hasn't updated that application beyond the Firefox 3.5 version - it hasn't worked in Firefox for like the last 15 months or so.

more options

Help! If I download firefox 4 again, my hp printers will not work. I do not know what to do about this.

firstesther