Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Is it possible to restore access to Sync account by sync key only?

  • 5 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par silkphoenix

more options

I forgot the e-mail (username) of my sync account (or maybe I just misspelled it while registering). So now I have only the password and the sync key. Is it possible to regain access on my account somehow?

I forgot the e-mail (username) of my sync account (or maybe I just misspelled it while registering). So now I have only the password and the sync key. Is it possible to regain access on my account somehow?

Toutes les réponses (5)

more options

When you go to: Tools > Options > Sync

Do you see your email address/user name on the top?

more options

Oh, I forgot to mention that I’m trying to do all this on another PC, and I don’t have access to the original Firefox files. So I’m unable to locate the username somewhere at my side.

more options

In your new PC, did you see an option like "Forgot my User Name"? in the "Manage Account" under the Sync Tab?

If not, I don't think it's possible to access your account unless you can get hold of your user name from your old PC.

more options

Nothing like this :( I saw options to reset password\generate new key, but nothing about username.

more options

I think you are out of luck, sorry.