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When trying to install Firefox 4.0.1 it hangs on checking addin compatablility

  • 3 réponses
  • 33 ont ce problème
  • 6 vues
  • Dernière réponse par cor-el

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I have tried upgrading to Firefox 4.0.1 several times and every time in hangs when it gets to the stop "checking add-on compatibility". I ended up reinstalling 3.6.17. I have removed almost all of the add-ons except java console 6.0.23, java quick starter 1.0, McAfee siteadvisor 3.3.1, Microsoft Net Framework assistant 0.0.0, and Movie Media Player 7. There is a list of plug-in too numerous to mention.

I have tried upgrading to Firefox 4.0.1 several times and every time in hangs when it gets to the stop "checking add-on compatibility". I ended up reinstalling 3.6.17. I have removed almost all of the add-ons except java console 6.0.23, java quick starter 1.0, McAfee siteadvisor 3.3.1, Microsoft Net Framework assistant 0.0.0, and Movie Media Player 7. There is a list of plug-in too numerous to mention.

Toutes les réponses (3)

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Try to disable Movie Media Player, that is the only extension that requires update via internet. The others can't be updated via Firefox because they are installed by other software.

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Tried it. It didn't work. Just let me know when Firefox 4 is really ready for prime time. In the mean time I will run 3.6.17, based on some of the comments I have read it might be better anyway.

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Create a new profile as a test to check if your current profile is causing the problems.

See:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: