Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Menus present a transparent drop down when click AND Firefox will not minimise or close via the red X in top right

  • 2 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par IAmBroom

more options

When I click "file" "Edit" "View" "History" or any other top left menu item I am presented with the shadow of the drop down menu and nothing else.

Also none of the program command buttons in the top right work (minimise, restore down, close) but they do work with other software (google Chrome for example)

The drop down below "This Happened" is also not responding.

When I click "file" "Edit" "View" "History" or any other top left menu item I am presented with the shadow of the drop down menu and nothing else. Also none of the program command buttons in the top right work (minimise, restore down, close) but they do work with other software (google Chrome for example) The drop down below "This Happened" is also not responding.

Toutes les réponses (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

From this thread, I found a solution for me. Go to Options > Advanced > General and uncheck the "Use hardware acceleration when available" option.