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Tools, Options problem

  • 4 réponses
  • 7 ont ce problème
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  • Dernière réponse par the-edmeister

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I'm trying to check my privacy settings by selecting Tools, then Options, but nothing happens. How do I sort this out?

I'm trying to check my privacy settings by selecting Tools, then Options, but nothing happens. How do I sort this out?

Solution choisie

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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Toutes les réponses (4)

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Solution choisie

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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Thanks! Gained access in Safe Mode. I should have thought of that! Not sure what's preventing access when not in Safe Mode though.

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Just an update. Since running in Safe Mode, I now have access in "Standard" mode too. Thanks again for your help!

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You're welcome.