Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Sending emails

  • 3 réponses
  • 0 a ce problème
  • Dernière réponse par david

more options

Hi Cannot send emails via Thunderbird. Sending an email via grahamg.d@ntlworld.com failed (as do my others addresses - not tested this time) with message "Mail server responded - Authentication Code Require (VM401). can you help please? Have been having email problems with Virgin Media for some time now and it has got worse I can receive emails

Hi Cannot send emails via Thunderbird. Sending an email via grahamg.d@ntlworld.com failed (as do my others addresses - not tested this time) with message "Mail server responded - Authentication Code Require (VM401). can you help please? Have been having email problems with Virgin Media for some time now and it has got worse I can receive emails

Toutes les réponses (3)

more options

Maybe if you post a screenshot of your SMTP server settings, someone here may have suggestions.

Cela vous a-t-il été utile ?

more options

Thanks David - I'll do my best but I recall being able to view SMTP, POP3 and IMAP settings but they appear to be scant and I do not appear to be able to access them. Also the password listing facility in Thunderbird is beginning to look somewhat empty. Pretty certain that I've not personally deleted them!

Sorry. Will carry out another check up. I am also having difficulties with Virgin Media emails generally as I read a rumor they were attempting to get rid of @ntlworld.com. Is there any truth in that.

Cela vous a-t-il été utile ?

more options

to see SMTP settings - click 'acount settings' - scroll down left side to 'Outgoing servers (SMTP) and do screenshot of the account's SMTP settings there. I know nothing about ntlworld.com Passwords are at settings>privacy&security: click 'saved passwords' and then 'show passwords'

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.