Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Spam folder count doesn't update

  • 2 réponses
  • 0 a ce problème
  • 6 vues
  • Dernière réponse par AndyDS

more options

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

Solution choisie

Thank you Matt for your prompt reply. I modified the properties of the SPAM folder and we'll see what happens. I'll get back to you.

Five minutes later: Yes, this worked! I did receive about 4 spams since I posted that earlier sentence above and it the count did get updated before I opened the folder. Thank you!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

That is as expected. the spam folder, the deleted folder and I think the send folder are not set to get mail when new mail is fetched.

You can right click the folder in the folder pane and select properties and include then in get mail activities if you like.

Cela vous a-t-il été utile ?

more options

Solution choisie

Thank you Matt for your prompt reply. I modified the properties of the SPAM folder and we'll see what happens. I'll get back to you.

Five minutes later: Yes, this worked! I did receive about 4 spams since I posted that earlier sentence above and it the count did get updated before I opened the folder. Thank you!

Modifié le par AndyDS

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.