Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Widevine CDM Not Installing

  • 1 réponse
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par Om Turakhia

more options

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later." I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!
Captures d’écran jointes

Solution choisie

I ended up solving it myself thanks to and obscure post on Reddit from 7 years ago.

If you are using Windows, go into your 'hosts' file (located in C:\Windows\System32\drivers\etc) and remove "0.0.0.0 redirector.gvt1.com". This is what Firefox uses to get its updates for widevine and Windows has it automatically blocked for some reason. When editing the file, make sure whatever you use to edit it (notepad or something like that) has administrator privileges at the time of editing.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

more options

Solution choisie

I ended up solving it myself thanks to and obscure post on Reddit from 7 years ago.

If you are using Windows, go into your 'hosts' file (located in C:\Windows\System32\drivers\etc) and remove "0.0.0.0 redirector.gvt1.com". This is what Firefox uses to get its updates for widevine and Windows has it automatically blocked for some reason. When editing the file, make sure whatever you use to edit it (notepad or something like that) has administrator privileges at the time of editing.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.