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Thunderbird "Authentication Failed on Server" Message

  • 3 réponses
  • 0 a ce problème
  • Dernière réponse par dougjbarnes

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I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again.

Is there any error logging proceedure that I can set up to see what the exact issue is?

I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again. Is there any error logging proceedure that I can set up to see what the exact issue is? I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

Toutes les réponses (3)

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I've found something really strange. Most of the time Thunderbird works great (why I use it) but after some time, sometimes hours, sometime weeks, I start getting authentication errors. Closing and restarting Thunderbird doesn't help, HOWEVER if I restart the PC then it does start working again for several days. I have two other *.outlook.com account and these do not appear to suffer from these issues, I can send emails from these even when my primary account reports "Authentication errors", particulary for the SMTP server. I've deleted the account in the Settings ¦ Outgoing Server (SMTP) list, then recreated the SMTP details. This DOESN'T make Thunderbird work when send is reporting authentication errors, however a restart immediately clears the problem. Has anyone any ideas, I use the portable version of Thunderbird (for years now) but the problem has only really started in the last year

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Have you tried changing your antivirus? Like perhaps using the windows defender product that comes with Windows..

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I've used Defender for years as it seems as good as the other AV solutions. IF it was an AV issue surely my other 2 *.outlook.com accounts would suffer similar issues? What I find really weird is that it works OK for days then just stops, almost as though something glitched in TB, which a full PC restart resets. I've asked before, but had no answer, is there any way of enabling a logging of the authentication messages ?

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