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Cannot stay logged into single sign on accounts

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When I login to sites using an email address and password, quitting and relaunching Firefox reveals that I remain logged into those services. However, if I use a single sign on option such as the "Sign in with Google" login option to access an account, I find that each and every time I launch Firefox I am forced to sign back into the account. This is not the case with any other web browser I use as they all remember the account I am logged into using a single sign on option. Does anyone understand why Firefox requires using the single sign on option each time I relaunch the browser while it remembers email address/password logins without issue?

To troubleshoot, I have verified that I use the "Standard" browser privacy option at about:preferences#privacy. In fact, I have been using Firefox's default preferences across the board. The only aspects of Firefox which I've customized are the theme and the extensions installed: Dark Reader, Simple Translate, YouTube Auto Like, Tweaks for YouTube, and Gesturefy.

I tried reconfiguring my History settings using the advice provided elsewhere on this forum, but it had no effect on the issue: https://support.mozilla.org/en-US/questions/1261095

When I login to sites using an email address and password, quitting and relaunching Firefox reveals that I remain logged into those services. However, if I use a single sign on option such as the "Sign in with Google" login option to access an account, I find that each and every time I launch Firefox I am forced to sign back into the account. This is not the case with any other web browser I use as they all remember the account I am logged into using a single sign on option. Does anyone understand why Firefox requires using the single sign on option each time I relaunch the browser while it remembers email address/password logins without issue? To troubleshoot, I have verified that I use the "Standard" browser privacy option at about:preferences#privacy. In fact, I have been using Firefox's default preferences across the board. The only aspects of Firefox which I've customized are the theme and the extensions installed: Dark Reader, Simple Translate, YouTube Auto Like, Tweaks for YouTube, and Gesturefy. I tried reconfiguring my History settings using the advice provided elsewhere on this forum, but it had no effect on the issue: https://support.mozilla.org/en-US/questions/1261095

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