Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Changed primary account email, removed old primary. Now can't reuse for another Mozilla account

  • Aucune réponse
  • 0 a ce problème
alexmtam
alexmtam
more options

So Firefox doesn't do profiles. I have been syncing my work purpose laptop with my personal email, I now also want to sync my home desktop Firefox but don't want to merge the data.

I added a secondary email, my work email to the Mozilla account, made it the primary, then unlinked the secondary email.

Why is it not letting my reclaim or create a new account using my unlinked former primary and personal email so that I can use on my home computer.

Thanks, and when I try to create a support ticket it just auto generates a ticket closed notification.

So Firefox doesn't do profiles. I have been syncing my work purpose laptop with my personal email, I now also want to sync my home desktop Firefox but don't want to merge the data. I added a secondary email, my work email to the Mozilla account, made it the primary, then unlinked the secondary email. Why is it not letting my reclaim or create a new account using my unlinked former primary and personal email so that I can use on my home computer. Thanks, and when I try to create a support ticket it just auto generates a ticket closed notification.

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.