Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

reCAPTCHA no longer working ONLY on Firefox, tried everything!

  • 4 réponses
  • 8 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly.

I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help!

One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly. I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help! One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!
Captures d’écran jointes

Toutes les réponses (4)

more options

Only Firefox with a Windows user agent seems to be affected. It works for me with a MAC user agent and with a Linux user agent. You can use a User-Agent Switcher extension and set the user agent to Chrome or Edge on Windows 11.

See also:

Modifié le par cor-el

Cela vous a-t-il été utile ?

more options

yes that worked as temp work around -downloaded the following extension. User-Agent Switcher by Erin Schlarb Set the default to windows/chrome 123 Recaptcha all work normally now. Looks like firefox is getting blocked somehow.

Cela vous a-t-il été utile ?

more options

wsandhu1 said

Recaptcha all work normally now. Looks like firefox is getting blocked somehow.

This is something that Google needs to fix. And as said it appears to only be affecting Firefox users with Windows useragents and not on macOS or Linux useragents.

Cela vous a-t-il été utile ?

more options

Google has fixed this issue, so you no longer need the extension and can use your default user agent.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.