Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Can't send emails anymore from Hotmail account

  • 4 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par hjrose

more options

I can no longer send emails from one of my Hotmail accounts. At some stage I stopped being able to send or receive with this account; I fixed the receiving end by changing the authentication details but I can't find a fix for sending.

The error given is:

Login to server smtp-mail.outlook.com with username xxxxxxx failed.

I've checked the password and SMTP settings and they are correct (Server name: smtp-mail.outlook.com, port: 587, connection security: STARTTLS, authentication method: normal password).

Any ideas?!

I can no longer send emails from one of my Hotmail accounts. At some stage I stopped being able to send or receive with this account; I fixed the receiving end by changing the authentication details but I can't find a fix for sending. The error given is: Login to server smtp-mail.outlook.com with username xxxxxxx failed. I've checked the password and SMTP settings and they are correct (Server name: smtp-mail.outlook.com, port: 587, connection security: STARTTLS, authentication method: normal password). Any ideas?!

Modifié le par hjrose

Toutes les réponses (4)

more options

try setting incoming to outlook.office365.com, 993, ssltls, OAUTH2 and output to smtp.office365.com, 587, starttls, OAUTH2

Cela vous a-t-il été utile ?

more options

Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Modifié le par hjrose

Cela vous a-t-il été utile ?

more options

hjrose said

Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Changing the authentication method should start a whole permissions authentication flow using web pages. Not just a simple "enter my password again". SO I have to query if you changed the right SMTP server to the right things.

Cela vous a-t-il été utile ?

more options

Matt said

hjrose said

Thanks, but that gives the same error even with entering my password again. Anything else I can try?

Changing the authentication method should start a whole permissions authentication flow using web pages. Not just a simple "enter my password again". SO I have to query if you changed the right SMTP server to the right things.

Thanks for the vote of confidence, I did indeed change the right server to the right things and nothing like you suggest happened when I changed the incoming settings.

However, Thunderbird seems to have ad a good think overnight/restart and magic has happened - it's working, ask no questions. Thanks @david for the new settings!'

'

david said

try setting incoming to outlook.office365.com, 993, ssltls, OAUTH2 and output to smtp.office365.com, 587, starttls, OAUTH2

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.