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Firefox for mac upgrade 124 (64 bit) not working

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  • Dernière réponse par cor-el

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Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Hello - I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state. I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work. Thank you very much for your help. Don

Toutes les réponses (1)

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Does it work if you open a new window?

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox

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