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System hang when creating new message on Thunderbird Supernova (win10)

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  • 0 a ce problème
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  • Dernière réponse par RedXIII

RedXIII
RedXIII
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I'm getting "not responding" / crashing when creating new message on Thunderbird Supernova. It happens when I try to enter the names of recipients. I can type the first few letters of the person's name, but then it hangs and starts crashing. It will come back again after about 10 minutes if I leave it.

It also seems to happen randomly without editing the recipients.

I would like to be able to downgrade becaues I don't like Supernova's design either, but it looks like it's the standard version now.

I went to crash reports in Help > Troubleshooting Information > All Crash Reports, but it says there are none.

I'm getting "not responding" / crashing when creating new message on Thunderbird Supernova. It happens when I try to enter the names of recipients. I can type the first few letters of the person's name, but then it hangs and starts crashing. It will come back again after about 10 minutes if I leave it. It also seems to happen randomly without editing the recipients. I would like to be able to downgrade becaues I don't like Supernova's design either, but it looks like it's the standard version now. I went to crash reports in Help > Troubleshooting Information > All Crash Reports, but it says there are none.
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Modifié le par Wayne Mery

Toutes les réponses (2)

Wayne Mery
Wayne Mery
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Does problem change?

RedXIII
RedXIII Auteur de la question
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Wayne Mery said
* Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Does problem change?

So I tried troubleshooting mode, but it occured to me that it might be an addon which is not compatible with this version, so I'm doing a long test with most addons disabled to find out.