Starting in August 2023, paying my Verizon (landline) bill has been a headache. That month I was unable to even log into verizon.com with Firefox. Curiously, the Opera browser (Blink) fared even worse. Eventually I realized that I could log in and seemingly have full functionality when spoofing as Chrome. I don't know what they f**ked up, but it must have been bad. Since my September bill, I have been able to log in, but the page style is messed-up nearly to the point of non-functionality. See the images below. The header and footer of the "Payment is Due" page render normally. The middle section with billing information renders normally for a moment, then ''something ''happens...I'm assuming it's a JavaScript event...and the styling is lost. Clicking the Make Payment link then causes what should be a DHTML "popup" to instead render at the bottom of the page. The page scrolls down a little, but it's easy to miss the first time around. Knowing this now, I can continue paying my bill, but for non-technical users it's likely a nonstarter. Previously the payment process worked flawlessly for over two years. I am in touch with their "Executive Customer Service", which tells me Verizon's web developers cannot duplicate this issue...which I think is a lie. I can duplicate the problem in Firefox ESR 115.4.0 (Linux) and the latest/last versions for Windows 7, including Waterfox G6.0, most with a very stock configuration (i.e. no LibreWolf). Would anybody with a Verizon account please tell me if the bill payment process works normally for you? I assume my service being a landline makes no difference. There are several pages before actually sending a payment, and only the first page is relevant to this post. I did a little web development years ago, but the current Verizon site is a bloated mess. I think they even track mouse movements, causing uBlock Origin to SCREAM. If this issue doesn't resolve on the Verizon side I will eventually solve it myself. If any non-Verizon customers have troubleshooting suggestions, though, I am open to ideas. So far I installed the Luminous addon JavaScript event troubleshooter, but haven't had time to learn it. Thanks.