Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Sending email. mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended

  • 8 réponses
  • 1 a ce problème
  • 45 vues
  • Dernière réponse par david

more options

cannot send email. Can receive email fine. l cannot respond, forward, or send new email. I checked settings, and they seem to be correct. It suddenly started this a few days ago. When sending, icon indicates sending, but get this box:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended. Please check the message and try again."

Now what?

cannot send email. Can receive email fine. l cannot respond, forward, or send new email. I checked settings, and they seem to be correct. It suddenly started this a few days ago. When sending, icon indicates sending, but get this box: "Sending of the message failed. An error occurred while sending mail. The mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended. Please check the message and try again." Now what?

Modifié le par Wayne Mery

Toutes les réponses (8)

more options

This appears to be an error in the SMTP server configuration, such as possibly an incorrect email address for the account, but could be other reasons. If you share a screenshot of SMTP settings, someone here may have suggestions.

more options

Below, is what I have: (see image below)

more options

In account settings, look down left side to 'Outgoing server (SMTP). Click that and do a screenshot. That will show the smtp settings. Thanks.

more options

This is what it says:

more options

Try changing authentication to STARTTLS with normal password and see how that goes.

more options

Hi, were you able to solve this problem? I have the same Problem at the moment and would appreciate any help there is.

more options

You seem to have two SMTP servers. I suggest creating a unique description for each and verify which is being used. Be sure you are authenticating with it.