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Downloader not working

  • 4 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par anton.darby

anton.darby
anton.darby
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Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happens. I have re-registered my licence. Any ideas please

Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happens. I have re-registered my licence. Any ideas please

Toutes les réponses (4)

Dropa
Dropa
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Unfortunately that isn't a Firefox software so Firefox user can help or diagnosis why that downloader isn't working. You need to contact the download developer for help on their software issue.

anton.darby
anton.darby Auteur de la question
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Thanks for the reply. How do I get in contact with the download developer?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Anton, I assume you are using an add-on. When you visit the page on the Mozilla Add-ons site for that add-on, the Description or one of the boxes in the left column should have contact and support information. Or if you purchased a license, you probably know the company's website already.

anton.darby
anton.darby Auteur de la question
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OK, thanks a lot for getting back to me.

Anton