Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I use my computer to teach classes. One college used Canvas, but Canvas says my Firefox is not adaptable to Canvas... many things I cannot open.

  • 3 réponses
  • 0 a ce problème
  • 2 vues
  • Dernière réponse par cor-el

joanbenson
joanbenson
more options

My computer says it is up to date, so why can I not open Canvas items.

My computer says it is up to date, so why can I not open Canvas items.

Toutes les réponses (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Okay...

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Examples of the issue please. How can we replicate the issue? Can you try the same steps on a newer computer with a more current version of Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Firefox 78.15.0 ESR version you use is the last version for your Mac OS X 10.11 platform, so you won't be able to update to newer Firefox versions and you will likely notice that more and more websites no longer work properly since they require newer Firefox versions (this is usually about JavaScript and CSS).

Current releases require Mac OS X 10.12 or newer.