Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

FireFox locking up

  • 1 réponse
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par techguy150

russrbins
russrbins
more options

I am finding more than ever that Firefox is no longer working on several apps. When I log into my banking app it logs in but then locks up and will not allow me to maneuver on the site. On Microsoft teams audio does not work even though it is not muted and I cannot see other participants even though video is on. If I switch to Microsoft Edge both my banking and Teams programs work without problems. I have used Firefox for years but I am ready to go to another web browser since I have to switch to another browser many times anyway. Is there a solution? If not I will be moving to Edge as much as I hate to.

I am finding more than ever that Firefox is no longer working on several apps. When I log into my banking app it logs in but then locks up and will not allow me to maneuver on the site. On Microsoft teams audio does not work even though it is not muted and I cannot see other participants even though video is on. If I switch to Microsoft Edge both my banking and Teams programs work without problems. I have used Firefox for years but I am ready to go to another web browser since I have to switch to another browser many times anyway. Is there a solution? If not I will be moving to Edge as much as I hate to.

Toutes les réponses (1)

techguy150
techguy150
more options

Hardware acceleration is a setting that allows Firefox to use your computer's graphics processor to display graphics-heavy web contents. It's turned on by default. But many users have reported that turning off hardware acceleration helps fix the freezing issue.