Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

existing mail account

  • 3 réponses
  • 0 a ce problème
  • 3 vues
  • Dernière réponse par david

more options

I am trying to declare to Mozilla an existing account on gmail. I can connect the account by internet but Mozilla doesn't accept it.

I am trying to declare to Mozilla an existing account on gmail. I can connect the account by internet but Mozilla doesn't accept it.
Captures d’écran jointes

Modifié le par jiribys

Toutes les réponses (3)

more options

These steps sometimes work: - close that account - exit and restart thunderbird - create account but do NOT include password (you will be prompted for it later)

more options

The account was declared but remains empty. If I try to get messages, I get after repeating to Google my password and answering my phone "authentication failure". At the same time I can open my account directly on internet.

more options

I suggest removing the account and starting over. Setting up gmail account is often problem-prone. Once the account is removed, start over and omit the password until the account is defined. Google should then prompt you for your id and password.