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There is no way to unsubscribe from Mozilla emails or newsletters

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par cor-el

infrastructureasbob
infrastructureasbob
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After signing up for an account I am getting bombarded by emails from Mozilla. I follow the links for "unsubscribe" and "manage your communication preferences" within each email, as well as going through "Manage Account" from the Firefox browser. All paths lead to: https://www.mozilla.org/en-US/newsletter/existing/ Which says: Something is amiss with our system, sorry! Please try again later. This has been the case now for over a week, so I assume it's not the system. I have tried multiple browsers, I always get the same message.

After signing up for an account I am getting bombarded by emails from Mozilla. I follow the links for "unsubscribe" and "manage your communication preferences" within each email, as well as going through "Manage Account" from the Firefox browser. All paths lead to: https://www.mozilla.org/en-US/newsletter/existing/ Which says: Something is amiss with our system, sorry! Please try again later. This has been the case now for over a week, so I assume it's not the system. I have tried multiple browsers, I always get the same message.

Toutes les réponses (2)

Terry
Terry
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Evidently you get 5, then they stop.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Could you try again as I've received a message that this is fixed by the Fx Account team.

Just had an update from the FxA team - please can you go back to users reporting this issue, asking them to try again. They should find that it works now.