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Sync not working since had to reinstall Windows

  • 3 réponses
  • 0 a ce problème
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  • Dernière réponse par jonzn4SUSE

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In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Toutes les réponses (3)

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Sync is for syncing with another device or version of Firefox. see screenshot

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For future reference, it good to run Firefox on multiple devices so that your data is not in just one place. If you don't have access to your old data... Game Over

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I think Mozilla needs to rename Sync to maybe Device Sync, because users see Firefox Sync and do no further digging to get a better understanding.