Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

After changing my primary email address, I can no longer access my Matrix account (a new one is created)

  • 2 réponses
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par Kiki

more options

As the title says, my matrix account is gone since I changed my primary email address and deleted the old one.

As the title says, my matrix account is gone since I changed my primary email address and deleted the old one.

Toutes les réponses (2)

more options

The matrix account is using Mozilla's own homeserver that is linked to my mozilla account. What do you mean that it can't be fixed? This is an issue with my firefox account

more options

Hi Phyllon,

You may consider reaching out to the community room to get more help with that.