Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Bookmarks not sync when I sign in on new device

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Paul

more options

Can someone pls help me with this issue? After getting a new device and as per what Firefox sync should offer, I should have my bookmarks after signing in but nevertheless i can't find my bookmarks.pls help.

Can someone pls help me with this issue? After getting a new device and as per what Firefox sync should offer, I should have my bookmarks after signing in but nevertheless i can't find my bookmarks.pls help.

Toutes les réponses (1)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your copies of Firefox:

In Firefox on your old mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.